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Going back to the missing features, the launcher lacks cloud saves, USER REVIEWS (I don't care if people post troll reviews or joke reviews or spam reviews, this is silencing public opinion), message boards (Sure, Steam forums are a shit show typically, but stuff like FAR Mod for Automata wouldn't have gotten the widespread coverage that it did if people didn't find it there), achievements (Yes, some people care about stuff like that), in-home streaming, family sharing. At least with TD2 it was never available for preeorder, but Exodus was available for preorder and with little warning ripped off of Steam, and is exclusive to Epic for the next year unless you preordered before the removal. The worst example was the Metro Exodus shitshow. I wouldn't have a problem at all if Epic was just another option, but the act of taking games that could be released on Steam or elsewhere and making it only available on EGS is brutally anti-consumer.
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Other than that, it lacks a lot of functionality, some of them intentional, some of them reportedly coming soonTM, but the worst offender is the practice they've taken up of enticing developers and/or publishers to release exclusively on EGS. Uninstalled their stupid client straight away. I put in a ticket to have them delete my account because I have no assurance that they are a reputable company. Once Paypal got involved, after 24 hours, Epic gave me a refund. They didn't respond within two days, so I put in a chargeback request with Paypal.
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They responded how to put a redemption code into uplay, but since I never received a code that was useless directions. Two days later, they responded that I should receive a code within the next two hours. The support person asked if I had "Hide Games" checked in my library settings. I waited a day to receive some kind of confirmation code or to see the game appear in my library. I received an e-mail receipt that the game was purchased.
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I bought Division 2 through Epic with Paypal. Rule 7 - LFG/Clan Recruitment Topic Filters: Discussion Rule 1 - Follow Reddiquette Rule 2 - Harassment & Witchhunting Rule 3 - Low Effort/Low Quality Rule 4 - Duplicates Bugs & Glitches Rule 5 - Self Promotion & Spam Rule 6 - Advertising, Selling etc. Keep it fun, keep it respectful and remember that in the end - it's just a game. The power to shape this community is in your hands.